TERMS OF USE

Last Updated: September, 9 , 2026

1. Acceptance of Terms

Welcome to Valadez Counseling Services, LLC ("we," "our," "us"). By accessing or using our website, https://valadezcounseling.com (the "Site"), you agree to comply with and be bound by these Terms of Use. If you do not agree to these terms, please do not use this Site.

2. No Medical or Mental Health Advice

The content on this Site—including text, graphics, images, resources, and blog posts—is for informational and educational purposes only. It does not constitute medical, psychological, or professional mental health advice, diagnosis, or treatment.

  • Accessing this Site, reading its content, or submitting a contact form does not establish a formal therapist-client relationship.

  • A formal clinical relationship is only established after an initial intake assessment and the mutual signing of an official clinical Informed Consent agreement.

3. Not for Emergency or Crisis Use

This Site and its contact forms are not monitored 24/7 and are absolutely not intended for emergency communications, urgent medical issues, or crisis intervention.

  • If you are experiencing a mental health emergency, severe distress, or thoughts of self-harm, please do not use this Site.

  • Immediately call 988 (the Suicide & Crisis Lifeline in the US), call 911, or go to the nearest hospital emergency room.

4. Third-Party Links and Services (Upheal)

Our Site provides links to Upheal, an external, HIPAA-compliant Electronic Health Record (EHR) platform, for scheduling, intake, and telehealth portal access.

  • You acknowledge that when you click these external links, you leave our Site.

  • We do not control Upheal's platform operations or technical availability. Your use of Upheal is governed by their respective terms and privacy frameworks.

5. Intellectual Property

All content on this Site—including the website design, text, logos, layout, and original graphics—is the property of [Insert Your Practice Name] and is protected by copyright laws. You may view and print pages for personal, non-commercial use only. You may not copy, reproduce, or redistribute this content without express written permission.

6. Limitation of Liability

To the fullest extent permitted by law, Valadez Counseling Services, LLC and its owner(s) shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your access to, use of, or inability to use this Site, or any errors or omissions in the content therein. This includes, but is not limited to, reliance on any information found on the Site, system downtime, server errors, or data transmission issues.

7. Indemnification

You agree to defend, indemnify, and hold harmless Valadez Counseling Services, LLC and its owner(s) from and against any claims, liabilities, damages, judgments, or expenses (including reasonable attorneys' fees) arising out of your violation of these Terms of Use or your misuse of the Site.

8. Severability

If any provision of these Terms of Use is found to be invalid or unenforceable by a court of law, that specific provision will be separated, and the remaining provisions will continue in full force and effect.

9. Governing Law and Jurisdiction
These Terms of Use and any disputes relating to this Site are governed by and construed in accordance with the laws of the State of Arkansas, without regard to its conflict of law principles. You agree to submit to the exclusive jurisdiction of the state and federal courts located in Washington County, Arkansas.

10. Contact Information & Consumer Notice
If you have any questions about these Terms of Use, please contact us at:

  • Email: valadez.counseling@proton.me

  • Mailing Address: 701 South South ST. STE 100, Mountain Home, AR, 72653

Consumer Notice:
Licensed Associate Counselors (LAC) in this practice are regulated by the Arkansas Board of Examiners in Counseling. For questions, consumer inquiries, or to verify a license, you may contact the board at:

  • Website: Arkansas Board of Examiners in Counseling (ABEC)

  • Address: 101 E. Capitol Ave., Suite 202, Little Rock, AR 72201

  • Phone: (501) 683-5800